Refund policy

All sales are FINAL at Elle Vee Collection. 

Returns/refunds are ONLY offered in the event an item was misidentified or incorrectly described in the item posting on www.ellevee.co (discretion is given solely to Elle Vee Collection).

Note: Elle Vee Collection utilizes technology to create a digital fingerprint of each item purchased. This fingerprint allows Elle Vee Collection to identify any signs of wear and any serial/manufacturing coding that can be matched to an item offered for purchase.

    If there is an error or incorrect item sent in your order, contact us right away so we can assess the problem and make it right.

    Contact Us

    Elle Vee Collection
    Support Email: assistance@ellevee.co
    OR submit a form under the "Contact" section